Terms of service.
1. Our Services
Greek Tings provides catering services for private events, commercial functions, and parties. We offer bespoke menus, on-site food preparation, delivery, setup and clean up, as agreed during the booking process.
2. Bookings
All bookings must be confirmed in writing (email or signed agreement).
A deposit of 10% of the total quoted fee is required to secure the booking.
The remaining balance must be paid in full no later than 30 days prior to the event.
T&Cs may be subject to variation dependant on time between event and booking
By reserving the agreed-upon date, the client acknowledges that we are unable to accept other bookings for that date. In the event of cancellation, the client accepts that this date has been held exclusively for them and therefore the deposit is non-refundable.
Late payments may incur additional charges or cancellation.
2.5. Payments & Financial Information
We do not collect or retain any client payment information during the transaction process. Payments are made securely via:
An itemised invoice containing our business payment details
A secure, verified digital payment link
A QR Code linked directly to the Greek Tings Limited business account.
All transactions are processed through trusted third-party platforms that comply with relevant data protection and financial security standards.
3. Cancellation Policy
Cancellations must be made and confirmed in writing.
If cancellation occurs 40-31 days before the event; or more, a full refund 100% will be issued.
If cancellation occurs between 30-21 days of the event, a 90% will be issued.
If cancelled between 20-14 days of the event, a 50% refund will be issued.
If cancellation occurs within 13 days of the event, no refund will be available. Due to required preparations. Exceptions may be made in the event of unforeseen circumstances. This will be assessed on a case-by-case basis.
If a booking is made within 14-7 days of the event, the terms and conditions of service may be subject to variation. Any such changes will be communicated clearly at the time of booking and agreed upon by both parties.
If for any reason the pre-agreed cost is not settled by the day of the event, we reserve the right to impose interest on the overdue amount 8% per annum above the Bank of England base rate; and interest can be applied daily from the date the invoice became due until the date payment is received.
4. Amendments
Changes to guest numbers, dietary requirements, or menu selections must be made at least 7 days prior to the event.
We will do our best to accommodate changes, but this may impact pricing and availability.
5. Client Responsibilities
You must provide accurate event details, including venue access, kitchen facilities (if applicable), and guest numbers.
You must notify us in advance of any allergies or dietary restrictions.
5.5. Damages To Greek Tings Equipment.
The client shall be held responsible for any loss of, or damage to, our equipment, including but not limited to crockery, glassware, cutlery, serving equipment, and any other items provided for the event, where such loss or damage is caused by the client or their guests while on-site. In such cases, the client agrees to cover the full cost of repair or replacement, which will be invoiced following the event. Any associated charges will be assessed on a case-by-case basis.
6. Food Safety & Allergens
All food will be prepared, stored, and served in compliance with current UK Food Safety and Hygiene Regulations.
While we will take reasonable precautions to avoid cross-contamination, we cannot guarantee the absence of allergens in any food items and accept no liability for any allergic reactions caused.
It is the client’s responsibility to inform us in writing, prior to the event, of any allergies or dietary requirements of their guests.
6.5. Leftover Food
Should there be any leftover food at the end of the event, the client is entitled to take these items if they wish. Upon doing so, the client accepts full responsibility for the safe storage, reheating, and consumption of the food. It is strongly advised that all hot food be reheated until steaming throughout to ensure the elimination of any harmful bacteria.
Greek Tings stores, handles, and will release all food in accordance with applicable UK Health and Safety guidelines up to the point of transfer to the client. Once the food has been handed over, we accept no liability for any issues arising from its handling, storage, or consumption thereafter.
7. Liability
Greek Tings shall not be liable for any damage or loss to client property, guest property, or venue property, unless such damage is caused by proven negligence of our staff. The client is responsible for any damage caused to our equipment or property by themselves, their guests, or other third parties at the event.
Our liability to the client for any loss, cost, claim, or damage shall be limited to the total amount paid for our services under the relevant booking. We shall not be liable for any indirect or consequential loss, including loss of enjoyment, business interruption, or reputational damage.
We maintain appropriate public and product liability insurance in line with industry standards. A copy of our insurance certificate is available upon request.
8. Force Majeure
Greek Tings is not liable for failure to perform its obligations if caused by events beyond its reasonable control (e.g., extreme weather, fire, illness, pandemic restrictions, failure of third-party suppliers, or venue-related issues. etc.).
9. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
10. Contact Information
For any questions or concerns, please contact:
📧| Email: 2greektings@gmail.com
_________
*These Terms and Conditions govern all catering services provided by Greek Tings Limited.
**Greek Tings reserves the right to update these terms as needed. Please check for any changes periodically. |Any mention of (“Greek Tings”, “we”, “our”, “us” “the team”) during any of the above statements all pertain to GREEK TINGS LTD, as a company and trademark. You, the client, as (“you”, “your” “the client”).
***By booking our services, you agree to be bound by the following terms.
Our privacy policy can be found here: or https://www.greektings.com/private-policy-commitment-greek-tings-fusion-food